In the three years Ive played this game it has never been good. Its become worse since purchased by Gaea. The game is stagnant. Customer support is apathetic at best. There is a lot of cheating/hacking in the game. Victims of cheating/hacking are not compensated or minimally compared to the loss. Items won or even purchased disappear from inventory, again minimal or no compensation. Scheduled events happen earlier or later than supposed to, or not at all. The glitching and game crashes are frequent and maddening. On most servers, the only way to get ahead is to spend money on items for CHANCES to win helpful gear. Those items are expensive and rarely drop what is needed. So one keeps spending or faces being creamed by players exponentially stronger than you. In fact gear is the only way to get ahead. That is rapidly evolving. So much in fact that the small fortune you spent to gamble-win that gear will need to be spent again soon because the gear you got today will be meaningless due to the new gear coming out tomorrow. If youre a good player looking to win on merit and skill, this is not a game for you. Servers not based on that system and more on player-skill lay stagnant with low player morale loaded with negativity because of neglect by Gaea. There are days where I dont do anything but log in anymore its so appalling. If I hadnt met fun people (yes I more use this as a social app than I do a game app and most people I know are in the same boat) I would have given up on this game long ago and I feel I am nearing that point more and more every week as these in-game friends give up on this game, I stare at a game crash screen too often, and get pummeled by newer players with cash to spend after Ive worked so hard, and find what Ive worked hard for vanishes or becomes obsolete so often.